Psychological Safety

A leadership class with applicable tools + a leader willing to pull back for a moment to try a new tool = bigger and stronger firefighting tools alongside fewer and smaller fires.

Unclear, inequitable, or one-directional expectations subtly (or sometimes not so subtly) undermine performance, erode trust, and create the exact problems they were meant to prevent. Here are seven strategies to make sure your expectations actually do what you intend them to do (gasp!)

Most managers are promoted because they were great at their jobs. But many aren’t trained to have the conversations that make other people great at theirs. And there's a gap there that no amount of open-door policy can fix. These are the three conversations that close that gap.

Laughter, levity, and genuine human connection aren't the reward you give people after the real learning happens; it’s how the real learning happens. Used with intention, humor isn't unprofessional or a distraction. It's one of the most evidence-based tools in the room.