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People Skills


From Fear to Focus, Part 1: What a Growth Mindset Really Is (and Why Leaders Need It)
A growth mindset is about understanding how the brain interprets challenges and intentionally choosing responses that keep you learning instead of shutting down.

Shaunia Scales
Jan 56 min read


5 Warning Signs Your Culture Needs a Spark (and a Consultant)
Here are five warning signs your culture might need a spark, some support, and possibly a consultant with a warm smile and a well-stocked toolkit.

Shaunia Scales
Dec 15, 20254 min read


The Science of the Snicker: How Humor Builds Psychological Safety
If you’ve ever watched a tense meeting melt the moment someone cracks a well-timed joke, you already know this truth: humor is not just entertainment. It is a human survival strategy

Shaunia Scales
Dec 8, 20255 min read


The Uncomfortable Conversation: How to Prepare Your Brain for Difficult Dialogue
If we want to show up well in tough conversations, we have to keep our brain from being completely hijacked. The good news is that we can train our nervous system to stay grounded, even when the conversation feels uncomfortable.

Shaunia Scales
Nov 24, 20255 min read


Why People Skills aren’t “Soft”- They’re Strategic
Newsflash: people skills aren’t soft. They are the strategic foundation.
They’re the infrastructure that keeps teams running, ideas flowing, and businesses growing. Without them, even the best technologies, processes, and products start to crumble. In fact, these skills are so critical, honestly, we should really start calling them what they are: Core Human Competencies.

Shaunia Scales
Nov 17, 20254 min read
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